Clients can avail from us Annual Maintenance Service for their computer systems and network. The offered service is executed on contract basis that incorporates regular scheduled maintenance for all systems and equipment at an agreed service level. We provide these services with the help of our engineers and technicians having vast domain expertise in their respective domain, which results in providing best solution to the need of our clients. The quality orientation, promptness and reasonable prices make our services highly preferable among clients.

On-site supportWe offer phone and on-site support of desktop, server operating systems and hardware as well. Our motto is to provide clients with the highest possible level of customer service. Further, we assign you with an experienced technician who catered ‘end-to-end’ resolution to client’s problem. They work in coordination with clients to assess the situation, before recommending a course of action. If it is necessary to buy new parts or software than the technician will install these and ensure that you have a working system. Rest assured that Clear Intentions keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

Off-site / remote systems management

For fast, efficient more cost-effective support, Clear Intentions can instigate a protocol to manage your company’s IT systems remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician.

Many tasks can be performed remotely including:

• Daily back-up of mission critical data
• Performing security checks
• Maintenance of user accounts and permissions
• Network operations and monitoring
• Server performance monitoring
• Telephone support on-demand

We are also recommending solutions on telephones when small problems come up. For this purpose, we have technicians available to talk you through the solution.